TERMS AND CONDITION

Keshan Market Terms & Conditions

1. Introduction

1.1 "Keshan Market" refers to the e-commerce platform operated by Keshan Market Ltd., providing a marketplace for the sale and purchase of consumer products and services in Kenya.

1.2 These terms and conditions apply to all users of the Keshan Market platform, including buyers and sellers. By using Keshan Market, you agree to these terms and conditions in full.

1.3 If you disagree with any part of these terms and conditions, you must not use Keshan Market.

1.4 By using Keshan Market for business purposes, you confirm you have the authority to bind your organization to these terms.

2. Registration and Account

2.1 You must be at least 18 years old to register on Keshan Market.

2.2 You agree to provide accurate registration details and keep your password confidential.

2.3 You are responsible for any activities on your account and must notify Keshan Market of unauthorized use.

2.4 We may suspend or cancel accounts for violations or other legitimate reasons without prior notice.

3. Terms and Conditions of Sale

3.1 Keshan Market facilitates transactions between buyers and sellers but is not a party to these transactions.

3.2 The contract for the sale and purchase of products is between the buyer and the seller, governed by these terms and any additional seller terms disclosed on product listings.

3.3 Prices listed must include all applicable taxes and comply with Kenyan laws.

4. Returns and Refunds

4.1 Buyers may return products in accordance with Keshan Market's return policy.

4.2 Refunds will be processed based on the returns policy, which may include product price and shipping fees as applicable.

5. Payments

5.1 Payments must be made using the methods specified on Keshan Market's payment page.

5.2 Payment security is a priority, and we ensure compliance with applicable payment regulations.

6. Store Credit

6.1 Store credits can be earned and used per Keshan Market's store credit policy. Misuse or fraud may lead to cancellation of credits.

7. Promotions

7.1 Promotions are subject to specific terms, which will be communicated alongside each promotion.

8. Content Rules

8.1 Users must ensure their content is accurate, appropriate, and lawful. Keshan Market reserves the right to remove content violating these terms.

8.2 By submitting content, you grant Keshan Market a non-exclusive license to use it across various media.

9. Use of Website and Mobile Applications

9.1 Users may view, download, and print content for personal use but must not exploit material for commercial purposes without permission.

9.2 Prohibited activities include hacking, introducing malware, or any actions that disrupt the platform’s operation.

10. Data Privacy

10.1 Personal data will be processed in accordance with Keshan Market's Privacy Policy, which complies with Kenyan data protection laws.

11. Limitation of Liability

11.1 Keshan Market is not liable for indirect, incidental, or consequential damages arising from the use of the platform.

11.2 Our total liability is limited to the amount paid by you for the relevant transaction.

12. Indemnification

12.1 Users agree to indemnify Keshan Market against claims, damages, or expenses arising from their use of the platform or violation of these terms.

13. Breaches of Terms

13.1 Violating these terms may result in account suspension, content removal, or legal action.

14. Miscellaneous Provisions

14.1 These terms constitute the entire agreement between you and Keshan Market.

14.2 Kenyan law governs these terms, and disputes are subject to Keshan Market Ltd and the jurisdiction of Kenyan courts.

14.3 Keshan Market may amend these terms, and continued use of the platform signifies agreement to the updated terms.

14.4 Provisions found unenforceable will not affect the enforceability of the remaining provisions.